Privacy Policy

Last updated: March 15, 2026

Revive Low T Clinic ("Revive," "we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable laws — including the Health Insurance Portability and Accountability Act (HIPAA) and the Washington My Health My Data Act (MHMDA).

Information We Collect

Personal Information

When you schedule an appointment, complete intake forms, or contact us, we may collect:

• Full name, date of birth, and contact information (phone, email, mailing address)
• Insurance information (carrier, policy number, group number)
• Payment information (credit/debit card, FSA/HSA details)

Health Information

As a medical clinic, we collect protected health information (PHI) necessary for your care:

• Medical history, current medications, and allergies
• Lab results and diagnostic test data (including our 51-analyte panel)
• Symptom data submitted via our Low T Quiz (collected through HIPAAtizer)
• Treatment records, prescriptions, and physician notes
• Insurance claims and billing records

Website Usage Data

When you visit revivelowt.com, we may automatically collect non-identifying information such as browser type, device type, pages visited, referring URLs, and approximate location (city-level). This data is collected through Google Analytics and is used to improve our website experience.

How We Use Your Information

We use the information we collect for the following purposes:

• Medical care: Diagnosing and treating low testosterone, erectile dysfunction, and weight management
• Scheduling: Managing appointments across our Seattle, Kirkland, and Federal Way locations
• Billing: Processing payments, submitting insurance claims, and coordinating pharmacy billing
• Treatment coordination: Communicating with pharmacies to fulfill your prescriptions
• Communication: Sending appointment reminders, lab results, and treatment updates
• Website improvement: Understanding how visitors use our site to improve content and navigation

Third-Party Services

We work with the following third-party services to provide our care and operate our website:

• AdvancedMD: Patient scheduling, electronic health records, and billing — HIPAA-compliant
• HIPAAtizer: HIPAA-compliant form processing for our Low T Quiz and insurance intake forms
• Google Analytics: Anonymous website usage analytics (no PHI is transmitted)
• Google Fonts: Typography rendering (loads font files from Google servers)

We do not sell, rent, or trade your personal or health information to any third party. We only share information as necessary for treatment, payment, and healthcare operations, or as required by law.

HIPAA Notice of Privacy Practices

As a healthcare provider, Revive Low T Clinic is subject to HIPAA regulations. Your protected health information (PHI) is used and disclosed only as permitted or required by HIPAA. You have the right to request a copy of our full Notice of Privacy Practices, which describes your rights regarding your PHI in detail. To request a copy, contact us at (206) 960-4770.

Cookies & Tracking Technologies

Our website uses the following cookies and tracking technologies:

• Google Analytics cookies: Used to understand site traffic patterns and page views. No personally identifiable information is collected.
• Google Fonts: Loads web fonts from Google servers, which may set cookies or log IP addresses per Google's privacy policy.
• HIPAAtizer cookies: Used within our embedded HIPAA-compliant forms to maintain form session state.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some features on our website.

Washington My Health My Data Act (MHMDA)

Under the Washington My Health My Data Act, Washington state residents have specific rights regarding their consumer health data:

• Right to know: You can request a list of what consumer health data we have collected about you and how it has been used or shared.
• Right to deletion: You can request that we delete your consumer health data, subject to certain legal exceptions (e.g., maintaining medical records as required by law).
• Right to withdraw consent: You can withdraw consent for the collection or sharing of your consumer health data at any time.
• Non-discrimination: We will not discriminate against you for exercising any of your rights under the MHMDA.

Note: Health information governed by HIPAA is generally exempt from the MHMDA. However, consumer health data collected outside of the HIPAA-covered treatment relationship (such as quiz responses before establishing a patient relationship) may be subject to MHMDA protections.

Data Security

We implement administrative, technical, and physical safeguards to protect your information. These include encrypted data transmission, secure server infrastructure, role-based access controls, and staff training on HIPAA compliance. While no system is 100% secure, we take every reasonable precaution to protect your data.

Data Retention

Medical records are retained in accordance with Washington state law and HIPAA requirements. Non-medical data (such as website analytics) is retained for up to 26 months. You may request deletion of non-medical data at any time by contacting us.

Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect information from individuals under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The "Last updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this page periodically.

Contact Us

For questions about this Privacy Policy, to exercise your privacy rights, or to request our HIPAA Notice of Privacy Practices: